Reasons My iPhone Is Not Charging

Ways to Charge the Apple iPhone

Charger Port

The most common way to charge the iPhone is through the charger port located at the bottom of the smartphone. Apple’s iPhone can be charged with any Lightning cable.  Here at NYC Mobile Device Doctors, we recommend the Apple certified ones as they have been tested to ensure maximum charging speed.

Wireless Charging

Apple introduced wireless charging in its iPhones starting with the iPhone 8. Since then,  every Apple iPhone comes standard with wireless charging. While many are not aware of this feature, it is actually extremely useful. All you need is a wireless charging mat and simply by placing your iPhone on the mat it will begin to charge.

Apple has stated that in the future they intend to remove the charging port at the bottom of the iPhone and make wireless charging the standard. There are already some cars that come with wireless charging in the center console as a standard option.

What to Do When My iPhone Won’t Charge?

Restart Your iPhone

Many issues with iPhones can be resolved with a simple reset. We recommend turning off your iPhone, waiting about 2-3 minutes and then turning the iPhone back on. Once you have done this try connecting the iPhone to the charger again – this often fixes the issue.

Check the Charging Cables

Whether you are using your phones charger port or a wireless charging pad, there are cables involved. This is why here at NYC Mobile Device Doctors, we recommend you take out all the cables make sure there are no issues with them and they are not frayed, and then plug them back in. Once you do so, try charging your iPhone once again. We find that reconnecting the charging cables often fixes the issues many of our customers are struggling with.

Try a Different iPhone Charger

If you have another iPhone charger at home or you have a friend you can borrow one from, it pays off to try a different charger in a different outlet. By doing so, you are able to pinpoint whether it is your iPhone or your charger.

Check Inside the Charger Port

Oftentimes, the reason people are not able to charge their iPhones is because there is something inside the charger port. Take a flashlight, point in inside the charger port and look for any debris. Apple recommends using compressed air to clean out your iPhone’s charger port. Here at NYC Mobile Device Doctors we also like to use an anti-static brush or a specialized brush – we find both to work very well. Once you have cleaned out the charger port, try reconnecting it to iPhone charger and see if it works.

If you are using a wireless charger, we recommend taking off the case. If you are using a case, it may block the phone’s ability to use the wireless charging feature. Once the case is off, slowly move the phone around the wireless charging mat to see if it starts charging.

I Tried All of These and My iPhone Still Will Not Charge…What Do I Do?

As described by Apple, most iPhones lose their ability to charge because of a bad charging cable or because of debris inside the charger port. If, after checking those causes, your issues persist contact NYC Mobile Device Doctors today to see if we offer iPhone charger port repair services in your area. NYC Mobile Device Doctors technicians are experts at diagnosing and solving all issues mobile phone related. We save you time and money, while saving the planet by keeping phones out of landfills for issues that can be solved in just a couple of minutes.